Welcome to SeatAlerts.me ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, www.seatalerts.me (the "Site"), and our service that allows you to create email and SMS alerts for specific seats on flights (the "Service"). By using the Site or Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you in the following ways:

a. Information You Provide

• Contact Information: When you sign up for SeatAlerts.me or create an alert, we collect your email address and, if you opt for SMS alerts, your phone number.
• Flight Preferences: Information about the flights and seats you choose to monitor, such as flight numbers, dates, and seat preferences.
• Account Information: If you create an account, we may collect your name, username, and password.

b. Information Collected Automatically

• Usage Data: We collect information about how you interact with the Site and Service, such as your IP address, browser type, device information, operating system, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized notifications. You can manage your cookie preferences through your browser settings.

c. Information from Third Parties

We may receive information from third-party partners, such as flight data providers, to check seat availability and send you accurate alerts.

2. How We Use Your Information

We use your information to:

• Provide and improve the Service, including sending you email and SMS alerts when your selected seats become available.
• Process your requests and manage your account.
• Communicate with you about updates, promotions, or changes to the Service (you can opt out of promotional messages).
• Analyze usage trends to enhance functionality and user experience.
• Comply with legal obligations and protect against fraud or misuse of the Service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

• Service Providers: With trusted third parties who assist us in operating the Service (e.g., email or SMS delivery services, hosting providers, or analytics tools), under strict confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process (e.g., a court order), or to protect the safety, rights, or property of SeatAlerts.me, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices

• Alerts: You can stop receiving alerts by unsubscribing via the link in any email or SMS message or by managing your preferences in your account.
• Account Information: If you have an account, you can update or delete your information by logging in and editing your profile.
• Cookies: You can disable cookies through your browser settings, though this may affect your experience with the Service.

5. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, we keep your contact information and alert preferences until you unsubscribe or delete your account. Usage data may be retained in anonymized form for analytics purposes.

7. International Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We take steps to ensure your data is protected in accordance with this Privacy Policy, regardless of location.

8. Third-Party Links

The Site or Service may contain links to third-party websites (e.g., airline websites). We are not responsible for the privacy practices or content of these sites. Please review their policies before providing personal information.

9. Children's Privacy

SeatAlerts.me is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. If we make significant changes, we may notify you via email or through the Service.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at hello@seatalerts.me.